Consultancy

Honest objective consultancy that focuses on results to make a real difference.

We have worked in and consulted to organisations of all sizes (in most sectors) – from large international groups and UK PLCs, through recognised national chains and franchises, to smaller privately-owned concerns just starting out.

We have the experience to advise and help with:

• The performance and efficiency of your processes, policies, organisation, structure and SOPs etc.

• Improving the standards, uniformity and quality of operations (and current best practices).

• Operations manuals (writing and review), training, business documentation and implementation.

• Franchising (franchise development and sales, documents, franchise manuals and franchisee training).

• Change – management of change and introducing change to your Team (or franchisees).

• Measuring and or surveying performance, processes and standards across your network of branches or franchisees.

• Preparing to expand your business.

• Preparing to sell your business.

• Developing individual standard operating procedures (SOPs).

• Developing individual policies.

• Developing individual Emergency Action Plans (EAPs) - e.g. to deal with situations like a pandemic.

We believe you should get excellent value for money from consultancy and ensure that by:

Offering you as much time and free objective advice as you want in our first (no-obligation) meeting.

• Unlike others, we are not afraid to give you extensive and objective advice in our first free consultation. We don’t hold anything back in advising how you might enhance the efficiency, best-practices and performance of your operation – because we’re interested in developing long-term mutually rewarding relationships with clients and not just a quick-buck from each piece of good advice.

• And anyway, you wouldn’t get a good insight into how valuable our advice is, if we wasted our first meeting just trying to sell you our services without demonstrating how we can help you and that we have understood your needs.

Being thorough in researching and understanding your needs.

• The first step in any good consultancy is not to rush in with an opinion but to take the time and do the ‘leg work’ to fully understand your operation, people and needs.

• We do this through a structured programme of discovery, visits and observation, discussions, interviews, review of existing materials and performance, meetings (and forums, surveys, competitor analysis etc., if you want) – so that our insight, advice and follow-on services are all founded on a true understanding of your business.

Being honest and forthright in our findings and advice.

• If we spot something we think could be improved in your business (even if not directly relevant to our brief), we’ll tell you. You get more value from our advice because we don’t ‘sit on the fence’ and so help you tackle everything head on.

We’re happy to come to you for a free (no-obligation) initial consultation meeting - so it costs nothing to find out how we can help you and to get some objective advice. Get in touch today>>