Writing+manuals+for+you

We do it all for you

We develop and write all the processes, manuals and training you need - Leaving you free to concentrate on your business.

Review of Existing Manuals

We review and update operations manuals, policies, training and franchise systems - so your business stays at the top of its game.

A good operations manual is an invaluable tool that should be in constant use to maintain and improve the standards and performance of your business. So, it will only be useful if it is kept up to date.

Without annual review, operations manuals and franchise manuals become less useful – even dangerous and counterproductive. Because, without updates, they won’t detail changes and improvements in your operation, best practice in your sector or comply with current regulations (posing a legal threat). Your team (or franchisees) will also lose faith in operations manuals (and training) if any content is obsolete.

We can carefully review your operations manuals or franchise manuals and training and manage amendments. Following a review, we can update everything for you or you can make your own changes based on our detailed report.

We can then help you introduce changes to your Team (or franchisees/licensees) and deliver training on new procedures.

See the checks we make when reviewing manuals and training>>

Get in touch today to improve the performance of your business (and reduce your risk) through our professional manual (& training) review & update services. We can also write new manuals and procedures for you - see here.

Operations Manuals

Because our manuals explain every task in your operation step by step and are written bespoke - we can use the ‘language’ of your brand to create manuals that are easy to follow and that your Team actually use. And we manage the whole process and write everything for you.

Learn about our manual-writing services>>

Product (Instruction) Manuals

We are instruction manual and user manual writers and designers. We write and design product user manuals for household name consumer brands around the World, and write and illustrate technical and maintenance manuals for manufacturing and industrial equipment. Our professional user manual copy writers and product illustrators are both in-house; so our excellent instructions are matched with excellent graphics, line drawings and layouts - without the usual additional cost and delay of using separate manual copywriters and designers. Your customers will find the beautiful step by step instruction manuals we create easy to follow.

Find out about our product (instruction) manuals>>

Review of Existing Manuals

Existing manuals become less useful (even dangerous) without regular review – as they won’t detail changes to procedures and may contain/omit policies contrary to law. We review manuals, manage changes, write updates and help introduce new versions to your Team or franchisees.

Learn about or manual reviews and updating>>

Consultancy

We have served clients in all sectors in the UK and around the World at all stages of development and have the experience to advise you on franchise development, business development, performance improvement, standard operating procedures (SOPs), international expansion, change management and more.

Explore our consulting services>>

Franchise Manuals

With over 20 years’ experience serving franchises in all sectors in the UK and Worldwide, our franchise manuals reinforce relationships with franchisees, protect your brand and provide clear step-by-step guides for franchisee (and head office) operations to a high standard.

Find out more about our franchise manuals>>

Training

Good training is imperative to support your manuals. We create engaging programmes that your Team will enjoy and your business (or franchise) will profit from – and can deliver them too.

Discover our training services>>

Manuals Graphic Design

We have an in-house team that can create copy, graphics, technical drawings, flowcharts, booklets, posters, training workbooks, layouts and more in Adobe to enhance your manuals, training and product manuals in Adobe® Illustrator®, InDesign®, and Photoshop® (and other packages) for professional printing. We include this service when writing manuals, but can also enhance existing manuals.

Contact us for a quotation>>

Online Manuals

We can offer any of the manuals we write in various interactive and collaborative online and digital formats. (Created in parallel with Microsoft Office® formats and hard copies).

Browse this website to see the sorts of manuals we create.

FREE guide to writing manuals.

We send a free copy of our manual-writing guide to all enquiries (worth £5.99). Get in touch today.

Are manuals necessary?

Good manuals enhance performance - and can increase the value of your business for sale or merger and provide for easier expansion, franchising, security and more. See why you need a manual.

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Trying to write your own manuals?

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Got any questions?

Our FAQ answers questions about our services and gives some useful advice and guidance on manuals, franchising and training. Click here.